It is clear the coronavirus pandemic is having a wide impact across the whole economy, with all businesses and individuals experiencing some loss, cost or inconvenience. We will do what we can to help you minimise any adverse impact on you and your home.
We have had a number of conversations with tenants and landlords understandably expressing concern about how tenancies may be affected. Positively everyone seems to be pulling together, recognising this is a new and extraordinary situation.
Given the need for social isolation and working from home, we thought it may be helpful to update you to address some key questions you may have.
This is the obvious big question, as a wide range of businesses may be affected, which may mean your earnings could be affected. We hope that does not happen to you, but if it does it is important to let us know as soon as possible.
You will obviously need to explore the various government support schemes (see “What help is available?” below) and show you have done that, so we can explain to your landlord what steps you are taking to meet your obligations. If you can’t pay your whole rent, we will ask what you can pay.
Please remember that if there is more than one of you on the tenancy, then all named people are legally liable for the tenancy, so you need to work together to pay the rent where you can. The key is getting in touch as soon as possible, so everyone is aware early.
This is an extraordinary situation. However as this crisis should last just a few weeks, the Government has created a number of schemes to help protect people’s jobs and income until things get back to normal.
If you are employed they have the Coronavirus Job Retention Scheme, where your employer can get 80% of your wages for three months rather than you lose your job.
If you are self employed they have the Self-employment Income Support Scheme, where you can use your latest tax return to claim a taxable grant equivalent to 80% of your profits for three months.
Both these have some delay, so there are business loans available to bridge the gap.
These schemes will cover most people, but there will still be some who are not covered, so the Government have increased benefit levels to cover those people. They have also made it clear the benefits office can give emergency payments/loans where needed.
If your income is reduced because of this crisis you need to ensure you get any support available through these schemes, or ensure your employer does, before you assume the landlord will be able to reduce the rent.
For you to have a rent reduction or rent payment holiday your landlord needs to agree to receive less rent from you. Whilst some landlords may be able to afford this, most landlords rely upon rent as a major source of their income. In other words, they maybe as dependent on the rent as you are on your income, which is why it is important to have explored all other means of paying your rent, including support from the Government first.
That said many landlords have let us know they would be receptive to consider applications for some form of rent reduction, or rent payment delay, for a short period. Understandably they would want to know as much as possible about the changes to your circumstances, along with any documentation or calculations you have. This will help them understand your situation and assess how they can help. If they have any rent protection insurance or the chance of a mortgage payment holiday, this information may help them cover any reduction in rent.
Under normal circumstances, that may happen. However many landlords we have spoken to understand this is an extraordinary situation and want to work to help everyone through this, so things can get back to normal as soon as possible.
Apart from that the Government has said it will stop any new eviction proceedings during the Corona crisis.
For clarity the formal position is the rent will still be due. However we know exceptional arrangements may be needed during these exceptional times as everyone is going to experience some difficulty, so the key will be working with your landlord to bridge the gap till things get back to normal.
No! The law prevents any fees. In theory you can be charged interest on any debt at 3% above Bank of England base rate a year. On £1,000 rent that would be less than £1 a week – obviously not significant!
During this our focus is going to be helping people get back to their normal payment patterns as soon as possible, not on making charges.
If you previously have a good payment record and you have only had a difficulty during this crisis, plus you have keep us fully up to date with any issues, we do not believe there is any reason to give a poor reference regarding your payment history. This is an exceptional situation, and we are treating it as such.
The Government has extended ‘mortgage holidays’ to buy to let mortgages as a precaution in case tenants lose their income and can’t pay their rent. The legal obligation to pay your rent remains, as does the landlords’ obligation to meet any mortgage payments. The ‘holiday’ effectively just delays the mortgage payment.
We have reduced any contact between you and our team, or you and the contractors we work with. We obviously do not want to go in someone’s home if it can be avoided, which is entirely reasonable.
To achieve this we are focusing on getting essential repairs completed e.g. no heat, no hot water, no power etc.
Your legal right to serve notice to end your tenancy should not be affected.
The main question is do you have somewhere to live after your tenancy ends? If not, are you likely to find somewhere?
The Government have said people should not move home unless it is absolutely unavoidable. The assumption is everyone will stay in their current home until things get back to normal. This means everyone in the home moving chain will be affected.
If you want to discuss ending your tenancy, or withdrawing your notice to leave, then please contact [email protected]
If you’re alone or need help during this extraordinary situation, give us a call. We will see if there is something we can do, even if it is just having a chat!
If you have any thoughts or concerns about the items on this page or other questions we have not covered, then please get in touch on [email protected]
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Very professional organisation that gives good service to both the tenants as well as the landlord. Highly recommended.
All staff at Maxine Lester Residential Lettings are trained to a high standard and I have always found Lisa Gadsby very efficien
Every time we have contacted Maxine Lester everyone has been so helpful. We have always had any issues dealt with promptly and...
Excellent service all round, keeping us informed regularly on our property, always contactable and willing to help with any query.