Tenant Contact Service Package

You may not wish to opt for our full property management service, however, you may prefer not to be the first point of contact when you tenant/s have emergency issues.  Let’s face it, who really wants to be bothered by a leaking tap or a blocked drain on a Sunday evening!

If that is the case for you, then have a look at the key features of the Tenant Contact Service, which are in addition to those in our Property Visits Service Package, and are listed below:

 

	KEY FEATURES ABOVE OUR PROPERTY VISITS SERVICE PACKAGE
1.	1st point of tenant contact for any out of hours maintenance issues, completing priority work, or delaying until next working day for you where possible, (you will take calls at other times)
2.	Handling issues with tenants behaviour found on property visits, formally writing to tenants where required
3.	Clear advice on options if tenants are not meeting their obligations
4.	Comprehensive tenant check-out procedure
5.	Preparation of all deposit dispute paperwork (where applicable) if our advice/recommendations have been followed
6.	Negotiation with tenants for any dilapidation charges
7.	Notifing utility companies of tenancy ending
	All for monthly cost of just 9.5% of the monthly rent, subject to a £65 minimum (plus VAT).

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Don’t forget to check our Lettings Marketing Service Packages