Owners who want the benefits of the ‘Owner Support’ service package without handling day to day contact with their residents. This package includes 24/7 resident contact for any resident issues, covering tenancy related maintenance, including management of property preparation between residents. We will handle all resident queries, plus advise on any tenancy related legal issue.
We will automatically handle all repairs up to £350 in value and agree more expensive works directly. All works will be completed by our approved contractors, with access properly arranged.
The key features of the Tenancy Management Service, which are in addition to those in our Owner Support Service Package, are listed below:
| EVERYTHING IN OUR OWNER SUPPORT SERVICE, PLUS | |
|---|---|
| 1. | 24/7 Property Management to support your tenancy |
| 2. | Property preparation to minimise voids and protect asset value |
| 3. | Key holding to issue to your contractors |
| 4. | Resident communication throughout the tenancy |
| 5. | Access to our legal hub |
| All for cost of just 12% of the monthly rent, with a £95 monthly minimum (+VAT). |
Very professional organisation that gives good service to both the tenants as well as the landlord. Highly recommended.
Roger Steel
Landlord
All staff at Maxine Lester Residential Lettings are trained to a high standard and I have always found Lisa Gadsby very efficien
Phil Green
Landlord
Every time we have contacted Maxine Lester everyone has been so helpful. We have always had any issues dealt with promptly and...
Jake Benstead
Tenant
Excellent service all round, keeping us informed regularly on our property, always contactable and willing to help with any query.
Paula Frame
Landlord
All telephone calls recorded for training and quality
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