Honourable and personal residential letting experts

Rent Collection Service Package

Once your tenancy has started, we are happy to organise the rent collection for you.  We will ensure that the tenants have organised their standing order with their bank, so that the money is in our account on or before the due date.  We are constantly checking the banking so we know the moment the money arrives in our account and, wherever possible, will transfer it into your bank on the same working day.  We will pay you on a Friday if your rent due falls on the weekend, subject to the rent being received from your tenants, and once the rent is paid to you, a clear monthly statement will be emailed.

Our in-house specialist rent collection team have exceptional success rates and boast 99.4% of rents collected within 3 days of their due date (2019 survey). However, should a rent fall late, we have a robust and established tenant chasing system, and excellent landlord communication, so that you are always kept in the loop.

The key features of the Rent Collection Service, which are in addition to those in our basic Tenant Find Service, are listed below:

1.Tenancy deposit securely registered with the Tenancy Deposit Scheme (TDS)
2.TDS prescribed information presented to the tenant within legal timeline and requirements
3.In-house specialist rent collection, with exceptional success rates - 99.3% of rents collected within 3 days of due date (2018 survey)
4.Rents received paid to landlord by bank transfer, usually on same working day of receipt
5.We will pay you on a Friday if your rent due falls on the weekend – subject to the rent being received from your tenants
6.Clear monthly statement emailed when payment made
7.Established and secure tenant chasing system and landlord communication for overdue rents
8.Arrange full inventory by 3rd party qualified clerk at tenancy start to ensure deposit is relevant (cost of inventory clerk to be met by you)
9.Arrange all relevant safety and compliance reports when due (cost of contractors to be met by you)
10.Tenancy renewal management, agreeing all details with you in advance (Charged at £95 unless your tenants have agreed to pay)
11.Annual rental income review
12.Service of all routine notices
All for monthly cost of just 6% of the monthly rent, subject to a £35 minimum (plus VAT).

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