With a tenant score of 92.4% and a landlord score of 96.2%, we are over the moon to announce our 2017 ESTAs win – all thanks to your fabulous feedback.
Well, what can we say? Thank you, thank you, thank you!
The ESTAs are incredibly important to us because they are the only industry awards which are based entirely on feedback from you. We’ve built our business on providing a sterling customer service to all of our landlords and tenants, and we are absolutely delighted that our customers recognised this in their feedback when casting their votes for us.
The fact we won awards in both the landlord and tenant categories despite the ESTAs being hotly contested across the UK with a whopping 34,000 votes counted overall, is a testament to all of the hard work put in by the Maxine Lester team and we couldn’t be prouder.
Getting to pose for a photo with the lovely Phil Spencer from the telly once again was a bonus!
We have no plans to slack, we’re always looking to improve and there’s a small way to go to reach 100%. There’s always next year….
Thank you again for your continued support.
The Maxine Lester team