Honourable and personal residential letting experts

Protecting Money we handle on your behalf

We are part of the Propertymark Client Money Protection scheme – membership number C0003899

Click for a copy of our membership certificate

If we handle money on your behalf please click for a copy of our security Certificate

Please click here for details of the Client Money Protection Rules we follow

We are regularly audited to ensure we are complying with the Client Money Protection Rules.

A key aspect of these audits is checking we have not funded works where rent has not been received or is insufficient to cover the costs of the work. To ensure compliance with this we need to request payment from Owners for works where the cost is greater than the known rent.

ARLA Propertymark Protected

Propertymark – (previously The Association of Residential Lettings Agents)
We follow their Conduct and membership rules

We are deeply committed to high standards of service.

We aim for our staff to obtain the Propertymark Level 3 Qualification in Residential Letting & Property Management, or comparable

 The Property Ombudsman (TPO) scheme

(Membership number D03544 for both Lettings and Residential Leasehold Management)

Click here for a copy of our membership certificate
We follow their Code of Practice for Residential Lettings Agents

tds-logoTDS – The Tenancy Deposit Scheme

(Membership number G02079)

Click here for a copy of our membership certificate


SAFE Agent scheme

(Membership number S4483)

Click here for a copy of our membership certificate

Protecting the information we have about you

We have Cyber Essentials accreditation, meaning our IT systems and infrastructure will protect against the vast majority of common cyber attacks

Click for a copy of our assessment certificate

Click for more details of Cyber Essentials


Trading Standards Primary Authority Partnership with NFOPP

(Managed Nationally by Warwickshire County Council)


HMRC Money Laundering Regulations

(Registration number: 12800582)