A recent survey by the Property Ombudsman revealed that nearly all of the 719 letting agents canvassed had experience managing properties with damp and mould issues. The report highlighted that 3,280 properties are currently facing such problems, 81% of which are directly managed by landlords.

As responsible landlords, we understand that damp and mould can have serious consequences. However, the survey indicates that some landlords may not fully grasp the severity of the issue, particularly with Abwaab’s Law in place in the Private Rented Sector (PRS). Without clear documentation of actions taken, landlords may face substantial fines.

In our ongoing duty of care, we consistently advise new tenants on practical steps to mitigate condensation and mould. This is particularly relevant in older, grade-listed properties, where such issues can be more common.

Traditionally, landlords have associated condensation with tenants’ household habits, considering indoor drying of clothes, not using extractor fans while cooking or showering, and inadequate heating and ventilation as the main causes. With the implementation of Abwab’s Law, however, documented evidence of efforts to prevent or reduce condensation will be essential. Practical advice includes wiping down windows, drying laundry outdoors or in rooms with extractor fans, and maintaining a consistent low-to-medium temperature throughout the property.

Once a potential problem is identified, it’s crucial to take it seriously and address it promptly. The recommended response times for landlords are as follows:

• Begin investigating known or reported hazards within 14 calendar days.
• Provide a written report within this 14-day period, detailing the hazard, the proposed solution, and a clear timeframe for resolving the issue.

Clear and documented communication is key to protecting your interests. Living with mould can be distressing for tenants, even if it’s partly lifestyle-related, so regular updates help reassure tenants of your proactive approach.

For additional guidance on managing condensation and mould, please see our blog: Understanding Damp and Mould in the UK – Causes and Legal Updates

If you’re concerned that your tenants may not be following your advice, click here to book a consultation and learn more about our approach to managing this issue.