Everyone in our team deals directly with landlords and tenants, so everyone is front line.
Our purpose is to deliver expert, honourable and personal residential lettings support. We know we can only achieve this if everyone in our team shares this ambition fully, and pulls together to deliver exceptional levels of customer service.
We try to ensure our terms and conditions are fair and competitive. We also work very hard to do those things which make everyone feel an important part of a successful team.
Salaries – We aim for these to be at or above the market average, plus, where appropriate, we pay performance bonuses, usually based on the success of the whole business. In the last 3 years team members each got bonuses of at least 5% of their salary.
Flexible working to fit in with family commitments;
Home working for days agreed with your manager;
25 days holiday pa plus bank holidays (20 days in 1st year);
Gym or spa membership (after 1 years’ service);
Pension contributions of 3% of pay (after 3 months employment) rising to 5% after 1 year membership;
Life Insurance of 3 x salary (after 6 months probation)
Salary sacrifice scheme to buy additional benefits
Home working options;
Your rental properties fully managed at ‘mates rates’!
We ensure all staff have a clear induction programme, so they have a structured approach to becoming confident and competent in all aspects of their role.
We aim for all staff to obtain the Propertymark Qualification Level 3 Award in Residential Letting & Property Management, or comparable (equivalent to NVQ Level 3), with us covering the costs and providing 5 days’ study leave.
We arrange other training as identified through objective setting and monthly performance reviews.
We have a Curiosity Fund where staff members get funded to learn new things for their own satisfaction and not related to their job.
All Staff get paid for 2 days a year to do work for, or in support of charity.
Everyone wants to do a good job and to know how they are doing. To make sure this happens we have:
If we have no vacancies which interest you currently but you would like to explore whether you could progress your career with Maxine Lester Lettings and Property Management, please drop a mail to [email protected] explaining why you think you would be a great addition to our team and the service we offer.
We’re always keen to hear from people who may be interested in joining us in future.
Very professional organisation that gives good service to both the tenants as well as the landlord. Highly recommended.
All staff at Maxine Lester Residential Lettings are trained to a high standard and I have always found Lisa Gadsby very efficien
Every time we have contacted Maxine Lester everyone has been so helpful. We have always had any issues dealt with promptly and...
Excellent service all round, keeping us informed regularly on our property, always contactable and willing to help with any query.