“Smudge, I’m joining the Maxine Lester team to celebrate the new year.”
“Me too, we have a lot to celebrate this year for sure!”
“I know we do, not only have we had the most amazing year of lettings transactions but our awards trophy cabinet is overflowing.”
“I know, Feefo Gold award & ESTAs awards for our customer service excellence.”
“And that fabulous colour clash at The Negotiator Awards when Maxine & Julian Clary didn’t quite choose the correct shade of pink as we picked up 3 industry awards.”
“My favourite part was seeing all of the children’s efforts for Easter & Halloween!”
“Next year I’m entering, I think it’s about time our creative efforts were rewarded!”
“Yes, here’s to an amazing 2019!”
The new year 2018 started with a big move for the Maxine Lester team as the lettings department moved into the new office and property management took over the newly refurbished old lettings office, next door! Lisa was named star performer for going over & above for the customers and Sally celebrated 3 years with the team and over 6,000 property inspections!
2 competitions took place in February, with little Ellis winning the Winter Olympics poetry competition and Donna winning the Valentine’s Day competition. Tania celebrated 6 years with us on a very snowy day, and the team were delighted to be awarded the FEEFO GOLD AWARD for outstanding customer service reviews, plus we found out we’d been shortlisted for the ESTA awards in April.
The month started with the team celebrating International Women’s Day, as we are rather female-heavy, but the boys joined in too! We had a load of amazing entries for our Easter drawing competition and Lilah won with her amazing Easter egg design.
The team headed to London for the glittering ESTAs awards celebrations, hosted by property TV guru, Phil Spencer. It was so amazing to be awarded Gold for our Landlord Customer Service & Silver for Tenants, against thousands of other agencies. No wonder Maxine looks so happy!
We were delighted to send Tania off on her maternity leave for her first baby. Even more delighted to announce the arrival of baby Evelyn who has been into the office to visit the team and is certainly keeping her mum busy!
Very fitting that June became the month of flowers in the Maxine Lester office. Almost every day we received a bouquet for our hard work from clients, landlords, tenants, happy team celebrations, we almost ran out of space for the beautiful blooms!
July is the month for us to take in a student for work experience and we were delighted to welcome Lewis this year, he had a blast learning all about property management and said he is going to consider a career in the industry. We hope we did a good job of showcasing our wonderful industry.
It’s always a sad time when someone leaves the team, especially such a lovely team-mate, so we were sad to say a fond farewell to Jen as she left St Ives, Cambs and moved to Bedfordshire for her new love. At the same time, we said hello to Sarah, who has taken over Jen’s role and is doing a fabulous job!
A big month for celebrating as our very own Maxine turned 60, not that anyone could believe it! Of course, there was a big party and lots of champagne, which carried on as our Jade passed her final AAT Level 4 Accountancy exams and became fully qualified!
October at Maxine Lester Residential is always about Halloween. Not only do we run our staff carving competition, which was expertly won by Steph with her ‘Day of the Dead’ inspired creation, but our children’s carving competition is always a delight and was won, this year, by Harper.
Charity is always close to our hearts at Maxine Lester and this year our chosen charity was The Royal British Legion. To honour our fallen soldiers & war heroes, the team prepared an amazing window display with stories and photos of all their relatives who have served the Country. You can read our blog here. Also in November, we celebrated Hazel’s staff win for her customer service efforts.
A fabulous end to a very busy year. Maxine collected 3 awards at the ‘Property Oscars’ – The Negotiator Awards in London, presented by comedian Julian Clery. Clearly, they forgot to discuss which shade of cerise to wear and they clashed somewhat on the stage! The team performed their charity Christmas Card and it was picked up by the industry press as an amazing idea, donating to charity rather than spending money on cards.