What are the ESTAS?
The ESTAS are awards sponsored by Zoopla, honouring the best agents, conveyancers and mortgage advisors in the UK.
The awards are powered by The ESTAS’ online customer review platform, which enables property professionals to demonstrate the customer service standards they deliver for their clients. Reviews can only be completed at the end of the transaction and a strict verification process ensures all reviews are genuine.
This year’s shortlist has been calculated following the evaluation of 47,000 client reviews.
We’ve been shortlisted for three awards…
This year, we’ve once again been shortlisted for the ESTAS AWARDS for Landlords and Tenants which, as we say every year, means a great deal to all of us, because it’s voted for by you – our customers! Maxine Lester Lettings was born out of frustration that local landlords did not have the level of required property management service available to them, and for customers, both new and old to continue giving us such fantastic comments year after year means we’re achieving what we set out to do.
Not only have we been nominated for the above award, but we’ve also been shortlisted for another very special award. To celebrate a decade of partnership with The ESTAS, property website Zoopla is unveiling the Zoopla Xcellence Award which has been designed to recognise agents who have delivered consistently excellent customer service over the past ten years.
Creator of the ESTAS, Simon Brown, said:
“The Zoopla Xcellence Award will be the ultimate ESTAS accolade and competition is set to be fierce.”
The winner of the award will be announced at the ESTAS award ceremony on Friday 15th May at the prestigious Grosvenor House Hotel in London. We can’t wait to get all dressed up and meet the wonderful Phil Spencer again!
Why are the ESTAS awards so important?
It might seem like we’re blowing our own trumpet, and to a certain extent we are – we’re so proud of the Maxine Lester team, without the hard work of every single person we wouldn’t be able to provide the level of service we do. But also, as the ESTAS are awarded based on the votes and comments of you, our customers it makes them even more special to us as well as being something that new tenants or landlords can look at, and know that we come recommended.
Here are The ESTAS awards we’ve won over the last 8 years (phew, that’s a fair few trophies to dust!)
- 2012 East of England bronze for landlords
- 2013 Shortlisted for landlords East of England
- 2014 East of England gold landlord and best in he county
- 2015 East of England gold for tenants, gold for landlords and overall best in County
- 2016 Best in the county, East of England silver tenants and gold landlord
- 2017 East of England silver tenants, silver landlords and Best in County
- 2018 Best in County, East of England silver landlords, and gold tenants
- 2019 East of England gold landlords and silver tenants
Here are just a few of the comments we’ve had leading up to the awards we’ll be continuing to post testimonials over on instagram if you’d like to read more.
Would you like to find out more?
If you’re looking to rent out or let a property in Cambridgeshire, please do get in touch with us. You can speak to a friendly member of the team at any time, who will be happy to answer any questions you might have about letting property in the local area.